FAQ

If you have other burning questions we weren’t able to address here, feel free to email.

Curious About Us?

We offer a wide variety of precious and semi-precious gemstones, in beads, cabochons, faceted stones, and custom cuts. Our catalog includes Ethiopian Opal, Moonstone, Labradorite, Emerald, Ruby, Sapphire, Tourmaline, and many more.

Yes, all our gemstones are 100% natural and ethically sourced. We are also a member of the Responsible Jewellery Council (RJC) and work with trusted suppliers to ensure transparency and fair practices.

Yes! We do offer custom cutting services for specific shapes, calibrated sizes, or matching sets. Share your requirements with us, and we’ll make it happen. You can Email us the details on thejewelcreation@gmail.com

Yes! We specialize in wholesale and bulk gemstone orders. If you're a jeweler, reseller, or brand, contact us directly for custom quotes, MOQ, and bulk pricing.

Payment

We accept all kind of UPI payment (GooglePay, PhonePay, Paytm) or Bank Transfers either you can also place order through Email 

For any other payment method you can reach us via📧:  thejewelcreation@gmail.com
📞: +91-7688866649
Or visit our Contact Us page to send an inquiry directly.

Shipping & Returns

You can place an order by Adding it to your cart and proceeding further for choosing a payment option of your choice and completing the order. 

Once your order is shipped, you will receive a tracking ID via email or WhatsApp. You can use this to follow your shipment in real time.

Orders can be canceled within 24 hours of purchase. For cancellations before this period, please contact us directly to check eligibility.

All orders are dispatched from our facility in Jaipur, India, using trusted courier partners like DTDC and India Post, depending on your location and preference. For more details check our Shipping Policy

  • Ready-to-ship items are dispatched within 2–4 business days.
  • Custom or bulk orders may take 5–10 business days, depending on product type and quantity.

Yes, we accept returns for damaged, defective, or incorrect items within 7 days of delivery. Please see our full Return Policy or details. Custom and wholesale orders are generally non-returnable unless there's an issue.

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